UNIQUE TO THE INDUSTRY
ALL-INCLUSIVE SERVICE
Have you ever started a software implementation and wondered how the vendor can accurately estimate cost before they know much about your company? Run out of money before sufficiently training your team? Taken a few months (or years!) to realize all the capabilities you have with your new software, only to find out you can't afford the changes you need?
SYNACT's answer to these all-too-common challenges is a simple, subscription-based program that gives you unlimited access to a team of experts ready to make your CRM dreams become reality.
So, what does all-inclusive REALLY mean? Check out the icons below to see what's included.
SUPPORT
Supporting CRM can be a full-time job. End users can count on us for all questions and requests.
DESIGN
You won't design CRM one time, but rather iterate to make it the best system possible. We include unlimited design sessions to ensure your success.
ADMINISTRATION
Adding users, importing data & training new hires are all essential functions that keep CRM going. No FTE needed if you partner with us.
TRAINING
Achieve higher adoption & user success with unlimited, customized training, both live and on-demand.
REPORTING
Looking for that real-time pulse? We design and build views, charts and dashboards, then tweak them as interest changes.
MONITORING
Do you have enough storage? Are your users actually using CRM? Is your security up to snuff? We watch the details.
CUSTOMIZATIONS
Add a field. Automate a process. Send a reminder. If Dynamics can do it, SYNACT includes it.
DATA MANAGEMENT
You are nowhere without accurate data. We will help you import your external data & coach you to maintain its integrity.
CONSULTING
CRM isn't about technology, it's about building repeatable, sustainable processes. We will evaluate and refine yours.